As the manufacturer, we constantly replenish stocks and our aim is to get your order despatched to you as fast as possible with our designated 24 hour courier service.

Orders are collected from our factory between 2pm and 3pm Monday To Friday.

All orders are picked on the day of receipt and if ordered before 2pm they will be despatched the same day on a Next Day service (included in our price).

If your order is received after 2pm then it may take up to 48 hours to be delivered to you.

Orders placed before 2pm on on a Friday should be delivered on Saturday.

Orders received after 2pm on Friday may not be despatched until the following Monday as our warehouse does not operate over the weekend.

PLEASE NOTE

In order to avoid any disappointment we would always suggest allowing as much time as possible for delivery from placing your order as sometimes there are courier issues that are beyond our control !

Please use the link below to track your parcel :

If there are any issues with your order or delivery please e-mail :

customerservice@caterline.net

Our office hours are:

8am-5pm Monday to Thursday & 8am -4pm on Friday