I have been using this company for years, but since they have moved to using DHL for deliveries, the customer experience has declined.
I place my order at 7am on Thursday, Previously this would have been next day delivery. which would've been great as I needed the buffet trays for bookings over the weekend and start of the following week. Come the following Tuesday, there is still no sign of the delivery. I had to purchase additional trays from Booker at extra cost and time to fulfil a clients order. Order was eventually delivered at 4.44pm Tuesday afternoon. I am now looking for an alternative supplier. Sorry Caterline but you are failing in this customers satisfaction.